RSU Royal Prima Marelan
RSU Royal Prima Marelan
About Us

Hospital Profile

Getting to know RSU Royal Prima Marelan, our healthcare commitment, and our long history of dedication.

Welcome Message

We Care for You Like Our Own Family.

RSU Royal Prima Marelan is committed to providing excellent healthcare services by prioritizing patient safety, comfort, and satisfaction. Modern technology and professional healthcare teams are part of our daily commitment.

dr. Ashry Ramadhana Ginting

President Director of RSU Royal Prima Marelan

Receptionist Service at RSU Royal Prima Marelan
History & Dedication

History of RSU Royal Prima Marelan

RSU Royal Prima Marelan was established with the noble goal of providing accessible, high-quality healthcare services for the people of Marelan and surrounding areas. Since its inception, we have remained committed to being a trusted health partner for every family.

Our Journey & Growth

Step-by-step milestones in delivering the highest medical dedication.

01Establishment

Healthcare Vision

RSU Royal Prima Marelan was founded with a vision to offer affordable, safe, and premium healthcare services to the community.

02Development

Facility & Tech Investment

Continuously investing in advanced medical technologies and modern facilities to support accurate diagnosis and comprehensive treatment.

03Present Day

Comprehensive Care

Serving tens of thousands of patients annually supported by experienced medical specialists and integrated healthcare facilities.

Our Dedicated Commitment

We are committed to continuously advancing service standards, fostering human resource competencies, and expanding healthcare facilities for community welfare.

Our Commitment & Identity

Visi, Misi & Motto

Hospital Vision

The core direction and ultimate goal of RSU Royal Prima Marelan in healthcare.

Providing high-quality and affordable healthcare services for all levels of society, oriented toward patient safety and customer satisfaction.

Conducting hospital management operations professionally, effectively, and efficiently.

To be a hospital providing the finest healthcare services with high quality standards while meeting the needs of patients and their families.

Our Mission

Concrete steps we take to fulfill our hospital vision continuously.

01

Continuously improving the quality and quantity of healthcare facilities and infrastructure.

02

Creating a work environment that upholds human values and dignity.

03

Enhancing human resources in accordance with advances in science and technology, obeying professional codes of ethics, and maintaining commendable behavior.

Service Motto RSU Royal Prima Marelan

"We Care for You Like Our Own Family."

Leadership & Governance

Hospital Management Team

Led by experienced professionals and clinical leaders fully committed to providing the highest quality healthcare services to the community.

Board of Directors & Executives

Guiding strategic direction, operational excellence, and continuous clinical quality improvement.

dr. Ashry Ramadhana Ginting

dr. Ashry Ramadhana Ginting

President Director

Leading overall strategy, hospital governance, and integrated healthcare quality advancement.

Ns. Rini Elvira Hutabarat, S.Kep, MKM

Ns. Rini Elvira Hutabarat, S.Kep, MKM

Acting Vice Director of General Affairs & Cooperation

Managing general operations, administrative governance, and strategic hospital partnership developments.

Key Operational Departments

Cross-departmental synergy ensuring fast, accurate, and compassionate care.

Nursing Department

Delivering professional, compassionate nursing care centered on patient safety and comfort.

Pharmacy Department

Managing medicine supply, accuracy, and patient pharmaceutical counseling.

Laboratory Department

Providing fast, precise diagnostic testing integrated digitally with patient records.

Radiology Department

Advanced medical imaging services (X-Ray, CT-Scan, Ultrasound) with modern technology.

Clinical Nutrition

Customized nutritional consultations and dietary planning for patient recovery.

HR & Training Department

Fostering continuous professional education, welfare, and skill building for all staff.

Quality & Service Standards

Official Accreditation & Certification

RSU Royal Prima Marelan continuously maintains and elevates healthcare service quality to ensure patient safety, comfort, and clinical excellence.

Accreditation Certificates & Recognition

KARS Accreditation
Plenary (5 Stars)

KARS Accreditation

The highest accreditation level from KARS demonstrating comprehensive excellence across all clinical, patient safety, and operational aspects.

MoH RI Standards
National Standards

MoH RI Standards

Fully meets national hospital accreditation standards defined by the Ministry of Health of the Republic of Indonesia.

ISO 9001:2015
Quality Management

ISO 9001:2015

International standard certification for quality management systems, operational excellence, and patient satisfaction.

Halal Certification
Halal Food & Kitchen

Halal Certification

Halal assurance for patient nutrition, dietary services, and food preparation following strict national halal standards.

Comprehensive Standards Met

Hospital Management and Leadership
Patient Services and Nursing Care
Patient and Staff Safety
Facility Management and Environmental Safety
Staff Qualifications and Education
Information and Communication Management
Core Philosophy

Our Core Values

The core principles guiding RSU Royal Prima Marelan in delivering compassionate, safe, and high-standard healthcare.

Quality

Delivering healthcare services with the highest quality standards for patient safety and satisfaction.

Integrity

Upholding honesty, transparency, and professional ethics in every aspect of our service.

Compassion

Serving with heart, understanding the needs of patients and families with deep empathy.

Innovation

Continuously evolving through advanced medical technology and continuous improvement.

Ecosystem Network

Part of the Prima Group Ecosystem

RSU Royal Prima Marelan is integrated within the Prima Group network—connecting premier healthcare services, higher education institutions, national plus schools, and supporting units to elevate quality of life.

RSU Royal Prima Medan
RSU Royal Prima Medan
RSU Royal Prima Jambi
RSU Royal Prima Jambi
Rumah Sakit Gigi & Mulut Prima
Rumah Sakit Gigi & Mulut Prima
Rumah Sakit Mata Prima Vision
Rumah Sakit Mata Prima Vision
Royal Klinik
Royal Klinik
Klinik Prima Melati II
Klinik Prima Melati II
Universitas Prima Indonesia
Universitas Prima Indonesia
Universitas Prima Indonesia PSDKU Pekanbaru
Universitas Prima Indonesia PSDKU Pekanbaru
Universitas Adiwangsa Jambi
Universitas Adiwangsa Jambi
International University Liaison Indonesia
International University Liaison Indonesia
Global Prima National Plus School
Global Prima National Plus School
DePrima Apartment
DePrima Apartment
Healthcare Partners

Hospital Partnership List

We collaborate with trusted insurance providers, government programs, and corporate healthcare networks.

BPJS Kesehatan

BPJS Kesehatan

BPJS Ketenagakerjaan

BPJS Ketenagakerjaan

PT Jasa Raharja

PT Jasa Raharja

Taspen

Taspen

PMI Kota Medan

PMI Kota Medan

Prudential Indonesia

Prudential Indonesia

Prudential Syariah

Prudential Syariah

Allianz Utama

Allianz Utama

Zurich Indonesia

Zurich Indonesia

AIA Financial

AIA Financial

BNI Life

BNI Life

BRI Life

BRI Life

ACA Asuransi

ACA Asuransi

Asuransi MAG

Asuransi MAG

Avrist Assurance

Avrist Assurance

Car Life Insurance

Car Life Insurance

FWD Insurance

FWD Insurance

Lippo Life

Lippo Life

Mandiri InHealth

Mandiri InHealth

PLN Insurance

PLN Insurance

Reliance Indonesia

Reliance Indonesia

AdMedika (TPA)

AdMedika (TPA)

Fullerton Health

Fullerton Health

AA International

AA International

Global Assistance

Global Assistance

Alodokter

Alodokter

KFC Indonesia

KFC Indonesia

Pelindo

Pelindo

Nirwana Lestari

Nirwana Lestari

Tirta Medical Center

Tirta Medical Center

PDAM Tirtanadi Sumatera Utara

PDAM Tirtanadi Sumatera Utara

Kawasan Industri Medan

Kawasan Industri Medan

Pacific Palmindo Industri

Pacific Palmindo Industri

PT Jui Shin Indonesia

PT Jui Shin Indonesia

Showing 34 of 34 official healthcare partners